

A Question ?


General
What are the opening hours of the nurseries and daycare centers?
Our facilities are open from Monday to Friday, from 7:00 a.m. to 7:00 p.m. Flexible hours can be offered based on your specific needs.
What is the difference between a nursery and a daycare center?
Nurseries welcome children from 2 months to 4 years old, while daycare centers are intended for school-aged children up to 12 years old, providing care outside school hours.
Where are your nurseries and daycare centers located?
We have several facilities throughout Luxembourg. Visit our "Find a Nursery" or "Find a Daycare Center" pages to locate the one closest to you.
Enrollment
What are the fees for nurseries and daycare centers?
Our fees vary depending on the child’s age, number of hours, and selected services. Please contact us to receive a detailed pricing sheet.
Can I benefit from financial aid or subsidies?
Yes, our nurseries and daycare centers accept the Chèque-Service Accueil (CSA), a subsidy system that significantly reduces costs for residents of Luxembourg. Ask your local commune for more information.
Can my child start at any time of the year?
Yes, enrollment is open all year round, depending on availability. We do our best to welcome children as soon as a spot becomes available.
Fees and Financial Aid
What are the fees for nurseries and daycare centers?
Our fees vary depending on the child’s age, number of hours, and selected services. Please contact us to receive a detailed pricing sheet.
Can I receive financial aid for childcare in a micro-nursery?
Yes, our nurseries and daycare centers accept the Chèque-Service Accueil (CSA), a subsidy that reduces costs for residents of Luxembourg as well as for cross-border workers employed in Luxembourg. Cross-border parents must register for the CSA through their workplace commune and meet the required conditions.
How is payment handled?
Payments are made monthly and can be completed via bank transfer. We will provide all details upon registration.
Activities and Programs
What kinds of activities do you offer for children?
We offer a wide range of age-appropriate activities, including sensory games, creative workshops, educational outings, and sports activities. Our programs are designed to support each child’s social, cognitive, and motor development.
Do you offer outdoor activities?
Yes, we encourage children to spend time outdoors. Our programs include outdoor play, walks, and trips to nearby parks — always under supervision.
Do you provide meals?
Yes, we offer balanced meals prepared on-site. Menus are tailored to meet children's nutritional needs and take into account allergies and dietary restrictions.
Health and Safety
What safety measures are in place at your facilities?
Your child’s safety is our top priority. All our nurseries and daycare centers are equipped with modern security systems. Staff members are trained in first aid, and evacuation drills are conducted regularly.
How do you handle illness and infections?
We follow strict health protocols. If a child shows signs of illness, they are isolated and parents are contacted immediately. We also ask parents to keep their child at home in case of fever or contagious illness.
My child has allergies. How is this managed?
We take allergies very seriously. Please inform us of any food or other allergies during registration. Our teams adapt meals and activities accordingly to ensure every child’s safety.